Store Policies

1. Shipping Policy

• We deliver across major cities and towns in India.
• Order processing time: 1-2 business days.
• Estimated delivery time: 5-10 business days (depending on location).
• In case of unexpected delays, we will notify you.
• Free shipping is available on some products.

2. Return and Refund Policy

• If you receive a damaged or defective product, you can request a return or replacement within 7 days.
• Returns are accepted only if the product is unused, undamaged, and in its original packaging.
• Refund processing time: 7-10 business days (credited to the original payment method).
• Some products, such as perfumes, food items, and digital products, are non-returnable.

3. Payment Policy

• We accept online payments via:
  • UPI
  • Credit/Debit Cards
  • Net Banking
• Cash on Delivery (COD) is available in select locations and may include an additional fee.
• All payments are processed through secure gateways to ensure your information remains safe.

4. Privacy Policy

• We keep your personal information confidential and do not share it with third parties except for necessary service providers.
• Your details are used only for order processing and customer support.
• Our platform uses SSL encryption to ensure data security.

5. Terms of Use

• By using My Deen Store, you agree to abide by our policies and terms.
• All products available on our website align with Islamic values and teachings.
• We reserve the right to cancel any fraudulent or suspicious orders.
• Users must not engage in any inappropriate or offensive activities on our platform.

6. Customer Support

• For any queries or assistance, you can contact us via email or WhatsApp.
• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM.

Note:

These policies are subject to change. Please visit our website for the latest updates.